TERMS & CONDITIONS

All information, products and services displayed on {www.kanelle-online.com} website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. {www.kanelle-online.com} Website has the right to accept or reject your offer without assigning any reason thereof.

In order to use the {www.kanelle-online.com} website belonging to Kanelle Beauty LLP, you (The User) have accepted the following terms and conditions given below. Kanelle reserves the right to add, delete, alter or modify these terms and conditions at any time.

You (The User) are therefore advised to read carefully these terms and conditions every time you use the {www.kanelle-online.com} website of Kanelle Beauty LLP.

1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of color will be accurate.

2. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to use the website.

3. Kanelle Beauty LLP will not be responsible for any damage suffered by users from use of the services on {www.kanelle-online.com}. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor.

This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

4. Kanelle Beauty LLP will take "Full Responsibility" of your Order, if the Order has been shipped to any of the major cities, where we used "Private Courier Companies" (eg. Blue Dart, First Flight, Pafex, DHL etc.) to ship your order.

5. The prices and availability of products are subject to change without prior notice at the sole discretion of Kanelle e-shop.

6. Kanelle reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.

7. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Kanelle for re-delivery shall be claimed from the User placing the order.

8. The User agrees to give accurate, authentic and true information. Kanelle Beauty LLP reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Kanelle has the right in its sole discretion to reject the registration and debar the User from using the services of {www.kanelle-online.com} without prior intimation whatsoever.

9. Kanelle Beauty LLP will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.

10. KanelleBeauty LLP shall not entertain any complaints after 12 days, once the order is delivered.

11. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Privacy policy

WE PROTECT YOUR PRIVACY.
Our privacy policy is simple: any information you give us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information.

WE LIMIT DATA ACCESS TO THOSE WHO NEED TO KNOW.
Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it.

INFORMATION COLLECTED
To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address.

Apart from this, our systems gather certain details about your computer's internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.

We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.

INFORMATION MODIFICATION
You can modify your personal details by accessing Edit Profile option anytime from our site.

INFORMATION SHARING
Probably this is the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

INFORMATION USAGE

The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.